"The human heart is soft, like a fistful of fine sand. So you must be very careful with how you handle it. But, when done well, you can shape it into whatever form you desire. Think of it like playing in a sandbox. You're entirely in control. You can sculpt all those tiny grains of sand into the shape you like best. And if you decide you don't like it, you can flatten it back down, like a sandcastle. It's just that simple. The sand you flatten will be grateful to be freed. It's easier compared to an eternity of reshaping. You won't hurt anyone by doing it. You'll be making them happy."